Privacy Policy

Introduction

haberbjvdw B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our wellness center, use our services, or interact with our website at haberbjvdw.top.

As a company registered in the Netherlands (Registration Number: 36421895, VAT: NL795364218B164), we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union.

Data Controller

haberbjvdw B.V. is the data controller for your personal information. You can contact us regarding any privacy matters at:

Data Collection

The data we collect includes personal information that you provide directly to us, information we collect automatically when you use our services, and information we may receive from third parties. We collect this information to provide our wellness services, improve our offerings, and communicate with you effectively.

Information You Provide

• Contact information (name, email address, phone number, postal address)
• Health and fitness information relevant to our services
• Payment and billing information
• Communication preferences and feedback
• Information provided through forms, surveys, or consultations

Information We Collect Automatically

• Website usage data and analytics
• Device information and IP addresses
• Cookies and similar tracking technologies
• Service usage patterns and preferences

How We Use Your Information

We explain how we use your information for various purposes related to our wellness services and business operations. The use of your data is always based on a lawful basis under GDPR and is necessary for providing our services or pursuing our legitimate business interests.

Primary Uses

• Providing wellness and fitness services
• Processing payments and managing memberships
• Communicating about appointments, services, and programs
• Personalizing your experience and recommendations
• Improving our services and developing new offerings
• Complying with legal obligations and protecting our rights

Legal Basis for Processing

• Contract performance: Processing necessary to perform our services
• Legitimate interests: Improving services, marketing, and business operations
• Consent: Marketing communications and optional data processing
• Legal obligation: Compliance with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in specific circumstances and with appropriate safeguards:

• With service providers who assist in delivering our services
• When required by law or to protect legal rights
• In case of business transfer or merger (with prior notice)
• With your explicit consent for specific purposes
• With healthcare providers when necessary for your care (with consent)

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Our retention periods are based on the nature of the information and the purposes for which it is processed:

• Client records: 7 years after last service for legal compliance
• Marketing data: Until you withdraw consent or 3 years of inactivity
• Website data: As specified in our Cookie Policy
• Financial records: 7 years as required by Dutch law
• Health information: As required by healthcare regulations

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data:

To exercise your rights, please contact us at privacy@haberbjvdw.top or +31 405510122. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure data storage and backup procedures
• Incident response and breach notification procedures

International Data Transfers

We primarily process your data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard contractual clauses approved by the European Commission
• Certification schemes or codes of conduct
• Your explicit consent for specific transfers

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may provide additional notice through email or other communication channels.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.